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MON -FRI AM 10:00 - PM 17:00
LUNCH AM 12:00 - PM 01:00
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< CS Center 대응시간 >
월요일~금요일 : 10:00am - 18:00pm 
점심시간 : 12:00pm - 1:00pm 
토/일요일, 공휴일 휴무 

대응 시간 외의 문의에는 즉각적인 회신이 어려운 점 양해 부탁 드리겠습니다.
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About Return&Exchange Notice
1000gage
2022-08-04
Hits : 1164

Q. When I received the product and then if I want to return it, what should do?

A. Please register by writing down the product name, order number, name, and e-mail you wish to return through 1:1 inquiry or [kkomjirak99@naver.com].

[In this case of a return, you must request received within 7 days from the date of receipt]


Q. If I received the defective product, How can I request the return it?

A.When you receive a defective product, please contact us 1:1 inquiry or register it through [kkomjirak99@naver.com].
[Please attach the order number, name, e-mail, and photo of the defective product]


Q. How can I change the product before delivery?

A. A. If you exchange it before delivery, please contact to 1:1 inquiry or [kkomjirak99@naver.com].
[ Please leave the product information of Order number, Product name, Name, wish exchange the product ]


Q. What should I do when I want to exchange products?

A. If you have already shipped or received the product, you will have to make 1:1 inquiries or register it through [kkomjirak99@naver.com] within 7 days from the date of receipt, and you will have to pay for the round-trip shipping.
[ When you request it Please leave the information of Order number, Product name, Name, wish exchange the product ]


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